Job Description
Are you passionate about fair housing, tenancy support, and making a real difference for residents?
We’re looking for an organised and confident Post Legal Officer to join our Income team at PA Housing. You’ll play a key role in delivering an efficient legal enforcement service — preparing, issuing, and enforcing rent possession proceedings, while supporting tenants to sustain their homes wherever possible.
This is a great opportunity for someone with a strong understanding of housing law who thrives in a fast-paced environment, loves problem-solving, and wants to make a real impact in people’s lives.
What’s in it for you….
In addition to the salary, we offer a number of benefits, including:
- High street discount schemes
- Health cash plans
- 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
- Flexible bank holidays – take them when it suits you
- Car leasing scheme
- Hybrid working – offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.
What you’ll be doing…
Prepare, issue, and manage rent possession proceedings in line with policy and legal requirements
Apply to court using the PCOL system and support court attendance and documentation
Handle cases that have been to court, including breaches and eviction reports
Prepare witness statements and assist in case preparation
Support tenants to sustain tenancies by providing advice on welfare benefits and debt reduction
Monitor rent accounts and identify risks early, taking prompt action in line with income policy
Collaborate with internal teams and external agencies such as Housing Benefit and the DWP to resolve barriers to rent payment
Maintain accurate case records and performance data
Contribute to continuous improvement within the Income team and support colleagues where needed
What we’re looking for…
You’ll be a great fit if you:
Have experience in housing income recovery or a legal support role
Understand Landlord and Tenant legislation and the court process for rent possession
Are confident working with legal documentation, court systems, and pre-action protocols
Can communicate clearly and sensitively with tenants, colleagues, and external partners
Are customer-focused with a commitment to tenancy sustainment and value for money
Have excellent organisational skills and can manage competing priorities effectively
Work well independently while being a supportive team player
Bring enthusiasm, resilience, and a positive approach to challenges
If specific qualifications are required, please upload them with your application to demonstrate your eligibility.
At PA Housing, we believe in respect, integrity, and accountability. Our work is about people – not just properties – and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.
AGENCIES: We know where you are if we need your support so please do not contact us.
To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.